| Bil | Client's Charter | No. of Activities That Achieved The Target | ||
|---|---|---|---|---|
| 1 | All applications for the issue of forest or wood-based run factories will be processed in accordance with procedures | Within one (1) week | More than one (1) week but less than two (2)weeks | More than two (2) weeks |
| 2 | License to produce forest products will be issued within a period not exceeding six (6) months from date of approval after all conditions are met | Within six (6) months | More than six (6) months but less than one (1) week from the date of approval | More than six (6) months |
| 3 | License to carry wood-based factory will be issued within a period not exceeding one (1) month from the date of completion of construction plant after fulfilling all the conditions of approval | Within one (1) month | More than six (6) months but less than one (1) week from factory completion date | More than one (1) month |
| 4 | Decision on an application to extend the license to produce a forest or wood-based factories licensed to be given within a period not exceeding one (1) month from receipt of the application period | Within one (1) month | More than one (1) month but not exceeding one (1) week from the date of application | More than one (1) month |
| 84 | ||||
| 5 | We appreciate the information and feedback received from the public. All complaints will be taken forest offense action in a period not exceeding three (3) days | Within three (3) days | More than 3 days but less than 7 days | More than seven (7) days |
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Selangor State Forest Department |
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